Historically we thought of successful leaders as General Patton types, with their chrome plated helmet with their riding crop slapping their tall shiny black boots. They were our leaders because we were told they were.
Theirs was the “don’t do what I do, do what I say do” model. Command and control were usually what we [...]
Posted in Leadership
As a person who guides or directs others in the hotel management field, it is important to understand what leadership requires and what some of the different styles of leadership are. If you can understand what kind of leadership style you have, it will become easier to take on the role of leader and change [...]
Posted in Leadership
In the movie the Wedding Crashers, the Rachel McAdams character, as maid of honor, had to give a wedding toast. She ran it by The Owen Wilson character. He suggested if she went forward with what she just said, she would “hear crickets” in other words, flop. She ignores his advice and presents the [...]
Posted in Leadership
The importance of the leadership qualities of managers in the hospitality industry today can’t be overestimated. The recent economic downturn has made hotel accommodations a luxury item with many travelers and its leadership that will bring guests to the door. Managers who exhibit good leadership qualities can make or break a business.
The leadership qualities in [...]
Posted in Leadership
As a professional speech coach, I have helped hundreds of people improve their speaking skills. Success boiled down to knowing, learning and practicing three secrets of great speaking. Read this article, observe other speakers and practice these three secrets. You’ll be on your way to becoming a great presenter.
Secret # 1 Talk from Your Listeners [...]
Posted in Leadership
Have you ever taken an honest look at how you are perceived around the office? Your behavior, attitude, and reputation play a huge role in how you interact with coworkers and subordinates. Others may listen to you because of your job title, but if that’s the only reason, you have a serious problem on your [...]
Posted in Leadership